Warranty Policy

Manufacturer Warranty

The Warranty Period for our Yuma Mats is 2 years from the date of purchase. The warranty applies only to the original purchaser. It is non-transferable.

Our 2 Years Manufacturer Warranty covers any product manufacturing defects on the lining, heel pad and anti slip spike or velcro backing.

The warranty does not cover damages resulting from:
1) abuse or neglect, misuse, including but not solely limited to the failure to use this product for its normal purposes
2) modification or alteration of the product
3) wear and tear, including all external surfaces
4) theft or loss of the product
5) accident, natural disaster, fire, pest attack or civil commotion

Please contact our support team at [email protected] or WhatsApp us at +60163312317 with order details, proof of receipt and photos for warranty claim.
Our personnel will be in contact to verify the warranty claim and advise the next steps.